Mastering Stakeholder Engagement A Guide for Project Managers in Professional Services ft. Loretta Bayliss
Navigating the complexities of stakeholder relationships in professional services? Join us as Loretta Bayliss, CEO of Prescience Technology and an internationally experienced IT executive, shares her insights on building trust, communicating effectively, and delivering successful projects. Discover how to adapt your approach to diverse stakeholders, handle challenging situations, and maintain integrity throughout the project lifecycle.
Key Takeaways:
- The Importance of Detachment: Learn why bringing a fresh perspective to each stakeholder engagement is crucial for success in professional services.
- The Human Factor: Understand why people are the most unpredictable element in any project and how to navigate diverse personalities and communication styles.
- Macro vs. Micro Communication: Discover the unique communication challenges faced by project managers in professional services and how to effectively convey information at both levels.
- Context is Key: Learn how to tailor your communication style and approach to the specific needs and expectations of each stakeholder.
- Honesty and Integrity: Understand why transparency and ethical conduct are essential for building trust and delivering successful projects.
Delivering Bad News: Gain strategies for communicating difficult information effectively and collaborating with stakeholders to find solutions