CELEBRATING WOMEN IN PROJECT MANAGEMENT 2020 SERIES
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I had been managing projects for more than 10yrs and counting. This passion in me started from my first job as an Autocad drafter. It’s been an enriching journey of high stress, high expectation, high return and relatively low exposure of myself to the community of woman in project management. Hence, I would like to take this event to bring myself to another level where I can share and also learn from ladies of the same line. Thank you for your opportunity.
What is your project management super power?
Persuasion like the recipient’s mother. We do not have the power to choose who we work with due to the fact that all stakeholders are from different walks of the industry. However, through proper communication, we understand an individual’s expectation and build trust. In situations where we are fully aware of the factors why an individual is reluctant to perform certain actions, this is where smart persuasion comes into the picture. This is a unique power that comes with extreme patience in the recipe. It will get the job to be done ultimately also foster a new relationship.
How can gender diversity be improved in the project management profession?
Gender diversity can be improved after the extreme condition where both genders start to work together. Every one of us have our strengths and weakness which is potentially related to our gender and it’s a unique characteristic since birth. When both genders work together, they will be able to embrace each other’s strength and think of an alternative to complement the weakness as well. Then after, a bridge could have already been built to allow gender diversity to be more connected and therefore improving it in project management aspect.
As the profession evolves, what skills do you think will be key for future success?
Adaptability: Change is the only constant. 10years ago, we would not have expected that in today’s context, “Mobile App – Whatapps” is so useful acting as a communication to a team globally. How it saves the cost of the oversea call and enhance efficiency in message transmission. However, the disadvantage is complacency resulting in message overlooked. These are common problems at least locally where PM need to adapt yet be prudent about.
How do you recover from difficult situations?
Frankly? Eat then exercise the calories away. We do meet frustrations that need to be vented out. As PMs, we are challenged with different sets of difficult situations almost like our daily hobby. Depending on the level of difficulty, the duration and method to resolve it might be different. Recovery is part and passer, always understand the situation and analysis from a rational perspective. If we are not able to fix it or potential risk, it is always to seek support from the management as well. But always remember to make a lesson learnt and make sure that it is being shared. And when all difficulties are resolved, pat ourself on the shoulder and treat ourself a good meal. No one knows how tough the situation we are in other than ourself.
What are your tips and techniques for conflict resolution?
Whenever there is conflict in my team or even with the customer, the approach I would use on the very first instance is smile. A smile might be perceived as rude in the situation but it could also potentially reduce the tension as many times, we know that conflict are on the situation, not personal. Then after, i will keep the topic of conflict aside and move on to another discussion because there is no point to pursue a discussion when everyone is in defensive mode. When the situation turns better, I will understand from both perspectives what are the concerns than to allow all of us to meet and talk it out. Firstly, make sure this is not misunderstanding due to email tones, cultural background etc. Secondly, we had to be objective and constantly remind the team about it too.
Which 3 words best describe why you enjoy being a project manager?
People – Meeting different peoples at different period of work-life is refreshing.
Satisfaction – The moment when end-user thank you for a good job, you know all the sleepless nights are worth it.
Passion – To do good for others, in any way, will bring good to ourselves.
Hello amazing women of the project management world! My Celebrating Women in Project Management Series highlights your stories to inspire others, raise the profile of women in the project management profession, and to further strengthen our global network.
- If you’re a woman working in project management, I want to hear from you! Submit your profile today to make sure to be included in this years event which has already begun.
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