CELEBRATING WOMEN IN PROJECT MANAGEMENT 2020 SERIES
Location: Sofia, Bulgaria
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Boyana Zahova is currently Account Engagement Lead at DXC Technology, worlds leading independent, end-to-end IT services company with passion for project management, working in cross-industry and international environment for over 13 years. She has leading various Global Transition and Transformation projects for clients like Nokia, BP, Evonik, Maersk, BASF, Adecco. Boyana has strong ability to build relationships with various stakeholders and proven track record of successfully delivered projects within aggressive deadlines.
Boyana Zahova is passionate to develop the project management community and giving back to the profession and is currently serving as PMI Bulgaria Chapter Vice President Projects and Volunteering. In her role she has been able to support the biggest PMI Conference in Bulgaria hosting around 900 participants having passion for project management. She has served as a President of the Business Park Toastmasters club where she has supported the organization of different Toastmasters events, meetings, competitions and TM leaders interviews.
What is your project management super power?
My super power is enabling my project team mates to perform at their top level, motivating, delegating and constantly developing a great connection and focus on the top priorities for the projects.
How can gender diversity be improved in the project management profession?
I consider that motivating more women to join the Project Management profession and supporting them in their professional development is the key to improving gender diversity. My company is supporting by ensuring Mentoring Programs led by women holding top management positions sharing their tips in work life balance and advancing in the profession.
As the profession evolves, what skills do you think will be key for future success?
I consider soft skills to be very important for future success, managing stakeholder expectations is one of the key tasks and for it we should develop constantly our communication and leadership skills, being able to motivate the team and delegate in a way people in the project teams to feel safe and enabled to show their best.
How do you recover from difficult situations?
I usually try to look at the big picture and realize that most difficult situations will not be relevant if you look at them from another time perspective. I also love to think that in difficult situations I learn the most and I appreciate them and always look for the lessons that I can learn form them.
What are your tips and techniques for conflict resolution?
I usually approach conflicts in my team with curiosity. Once I am able to get the emotions and get all the details for the situation I usually am able to support the conflict resolution. I also approach conflicts with the mindset that every side has some right and there should be a win-win situation if we search and work together to find out where both sides will agree how to proceed further. As well I know that sometimes you just need to not take things personally and to avoid judgment to be able to see other perspectives.
Which 3 words best describe why you enjoy being a project manager?
People, Communication, Motivation.
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