Claude El Nakhel Khalil
CELEBRATING WOMEN IN PROJECT MANAGEMENT 2020 SERIES
Location: Lebanon, Middle East
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Dr Claude El Nakhel Khalil. Technical services and product Development Manager at Algorithm, pharmaceutical manufacturers located in Lebanon. Dr. El Nakhel received her doctorate D exercises in Pharmacy from Saint Joseph University, Beirut, and her MBA from Newport University California- Beirut Affiliation. In addition to her professional career in the pharmaceutical industry, she is a Project management Professional certified from PMI.
She was Elected President of PMI Lebanon Chapter in October 2014. Currently she is a PMI region mentor for the MENA Region. Her major strengths are in the wide and deep knowledge of current Good Manufacturing Practices (cGMP), development of generics formulations, deep knowledge of the manufacturing techniques, regulations, and pharmaceutical and health care regulated environment with an important experience in Project management for the health care sector. Dr. El Nakhel Khalil is a teacher of Project management at different reputable Universities in Beirut- She frequently speaks at national and international conferences related to Healthcare and project management.
What is your project management super power?
Building empowered cohesive teams. I always believed that it’s always worth the time to build my own team. I believe as well that a successful project manager foster working relationships. For this reason, I work to build trust within the team by helping members understand the value of their contribution to the project, guide them to their objectives, help them understand that Successful teams work effectively together. Transparent communication remains the secret recipe, although, Conflicts in teams are a common syndrome, as project manager, I try to identify and timely solve conflicts, in order to safeguard the team identity and productivity.
How can gender diversity be improved in the project management profession?
Gender and diversity inclusion can change positively the culture and practices of most organizations. Inclusion and Diversity if properly adopted will ensure attracting and retaining talents. Leadership in project management profession need to formulate culturally aware and sustainable strategies to champion initiatives that address skills gaps, and avoid gender stereotype busting. This requires internal and external collaboration to establish changes in mindsets, including confronting unconscious bias.
As the profession evolves, what skills do you think will be key for future success?
Communication and Artificial intelligence are the keys for the future. With the advent of artificial intelligence, we are at a dawn of a new era for interactions in the work and projects environment. Such rising technologies are creating opportunities that will serve in collaboration with human resources to streamline both communications and operations.
How do you recover from difficult situations?
Resilience is a value we need to have through the tough times. To recover from any difficult situation, one needs to pay attention to the complexities of its own experiences, listen to the emotions, and be willing to learn from disappointment and failure as well as success and motivation. Life doesn’t get easier or more forgiving; I always try to master my emotions, stay tough and remain aware of the problems and the reasons that create difficult moments. I tend to have an adaptive attitude that allows me to focus on possibilities even in the worst of my times. To learn the hard way, it is one of the good teaching tools.
What are your tips and techniques for conflict resolution?
Conflicts can occur in a variety of ways: I read once about 6 tips we can apply to manage conflicts:
1. Embrace conflict never try to avoid. It is an opportunity to improve communication
2. Be transparent and talk
3. Listen: Listening is about gaining understanding
4. Find mutual agreement by shedding light on commonalities. Looking for agreement demonstrates willingness to seek out common ground and build a relationship around those trust elements
5. As a leader, provide guidance
6. Apologize/forgive but never forget the lessons learned
Which 3 words best describe why you enjoy being a project manager?
Effective, champion of change.
Hello amazing women of the project management world! My Celebrating Women in Project Management Series highlights your stories to inspire others, raise the profile of women in the project management profession, and to further strengthen our global network.
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