Crystal Richards Celebrating Women in Project Management

Crystal Richards Celebrating Women in Project Management

Crystal Richards


Location: Washington DC, USA

Connect on LinkedIn


Crystal is the Principal and Owner of Mosaic Resource Group, a talent development consulting firm dedicated to assisting organizations to better the skills sets of their teams in the areas of project management, communications, and leadership. Crystal is a dynamic trainer, results-oriented facilitator, and versatile project manager with over 16 years of experience in healthcare management and project management working with private- and public-sector clients. Crystal is a certified project management professional, a PMI agile certified practitioner, a member of the Agile Alliance, and a member of the Association for Talent Development.

Crystal’s focus is to train people to be better project managers so they can consistently deliver projects with confidence and courage.

Crystal maintains a blog and videos on project management and leadership better practices. You can access Crystal’s blog articles from her website.

More from Crystal Richards: Podcast Episode #165 with Elise Stevens – Politics & Projects. Some people seem to have no issue getting others to bend over backwards, put in a good word or sign that cheque. According to Crystal Richards these people all have one thing in common – a knack for politics. Continue reading / listen to the podcast episode here.

See: Crystal’s 2019 Celebrating Women in Project Management profile.

What is your project management super power?

Simplify! I don’t believe in making things complicated for my trainees, clients, or for myself. I have the ability to distill complex topics into simple concepts. From emails (I’m a fan of the 5-sentence email!) to teaching a PMP exam prep course. Simplifying is something that helps me be an effective trainer. Have you ever tried to read the PMBoK (R)?! I turn that massive practice guide in relevant concepts that can be practically applied and tailored on the job.

How can gender diversity be improved in the project management profession?

We talk about a diversity of ideas and how it can help us be more creative as an organization. Gender diversity, and most specifically inclusion, embraces the notion that when we stop to consider the perspectives of others, there is truly the potential to be better. Organizations can do a better job with sponsoring, not mentoring women. As women, we are over-mentored but under-sponsored. Sponsorship means there is an executive who is proactively advocating for a person and ensuring they are afforded opportunities in the organization.

As the profession evolves, what skills do you think will be key for future success?

Problem solving – Given the dynamic nature of managing projects, there will always be some sort of issue that arises. It’s imperative to have solid problem solving skills.

Decision making – Some people go through analysis paralysis. Make a decision. Learn from it. Share with others. Move on.

Self-awareness – It’s important to know yourself during times of success and stress.

How do you recover from difficult situations?

If it’s a case where I am in the wrong, I own up to it. As I’ve become older and wiser, I’ve come to understand there’s no place for pride when you’re wrong. I make the effort to connect with the individual on a personal level and brainstorm with them to make things right.

What are your tips and techniques for conflict resolution?

Listen. The conflict may be diffused if I listen to their concerns.

Which 3 words best describe why you enjoy being a project manager?

Dynamic – New projects mean new skills, new people (and personalities!), and new due dates.
Deliverables – I love producing an end product at the completion of a project.
Goals – I am a goal digger.




Hello amazing women of the project management world! My Celebrating Women in Project Management Series highlights your stories to inspire others, raise the profile of women in the project management profession, and to further strengthen our global network.

  1. If you’re a woman working in project management, I want to hear from you! Submit your profile today to make sure to be included in this years event which has already begun.
  2. Follow me on Facebook, Instagram, Twitter and LinkedIn to be inspired by daily posts as we celebrate all of these wonderful women in project management! Feel motivated by their stories, achievements and perspectives.
  3. Tell us how you feel and support other women by including #CelebratingWomenInProjectManagement in your social media posts.
  4. Join our FREE exclusive Celebrating Women in Project Management Facebook group – a new space for women in project management to come together and discuss ideas, give advice, provide support, and network with women from all over the globe.



Join the Conversation