CELEBRATING WOMEN IN PROJECT MANAGEMENT 2020 SERIES
Location: Melbourne, AUS
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Jeanette has a reputation of being a strategic thinker, results driven team player and storyteller.
She has over 20 years experience leading business change and digital transformations by linking people, process and technology. She has spent most of her time in government, higher education and the utilities sectors with roles as a Principal Consultant, Program Director, PMO Manager, Project Manager and Business Analyst responsible for $20M capital and $10M operational budgets. She enjoys fostering strong collaboration to build multi-functional teams with diverse skills and knowledge who achieve great results.
See Jeanette’s 2019 Celebrating Women in Project Management profile.
What is your project management super power?
I’m not sure it is a super power just what we do as Project Managers – navigate project icebergs in rough seas to experience calm waters.
How can gender diversity be improved in the project management profession?
Diversity for me is inclusion of different backgrounds (our values and beliefs), skills (our strengths and experiences) and personalities (our behaviours) in a blended team. I have seen an increase in female Project Managers, yet struggle to find females in policy and strategy areas. Lets adjust our recruitment process, do not select based on who is already in the box – look outside, we can learn process – your next generation leader is waiting. It frustrates me when I see organisations advertising for a Project Manager with experience in an industry or product – it is limiting opportunities to demonstrate good project management with good subject matter experts can deliver great results.
As the profession evolves, what skills do you think will be key for future success?
Project Managers must be able to lead change – integrating all three pillars – people, process and technology.
Outstanding Project Managers will demonstrate skills in the areas of creativity, agility and self leadership (emotional intelligence).
How do you recover from difficult situations?
Funny enough I have been known as a ‘project doctor’ or ‘project rescue specialist’. I believe we can approach difficult situations in two ways – push it under the carpet and hope it goes away or stand front and centre to tackle it. I like to tackle it.
Firstly difficult can mean different things to different people – my interpretation is when values are in conflict or expectations are not met.
I listen to understand – what has triggered the situation and if the other person/s has a suggestion to resolve it.
I will talk through the consequences and how it impacts the team.
The aim is to walk away in agreement – what will happen immediately and what we commit to over a longer period.
Ensure to loop back in a few days to check in.
What are your tips and techniques for conflict resolution?
I probably answered it in difficult situations – I believe conflict happens when two or more people are not in the same library, reading the same book, and sharing what they have read from the same page. We are see, hear and feel things differently. Understand from their lens to find resolution.
Which 3 words best describe why you enjoy being a project manager?
Experience team success.
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