As project managers, we work in close contact with a wide variety of people every day. While often our relationships with these stakeholders are positive and productive, inevitably some turn sour. We all know the stress and frustration that comes with managing a relationship with a diﬃcult stakeholder and the impact on the entire team when that relationship goes bad. The viability of the entire project can be at risk.
After more than two decades working as a project manager and organisational change manager, I have had my fair share of diﬃcult stakeholders. However, the most challenging situations I have faced have also been the most rewarding. In this self-paced eCourse, I share how I strengthened some of the most trying relationships in my career. The strategies I have developed to resolve conﬂicts and put projects back on track are all laid out in this methodical step-by-step guide with easy-to-follow videos, case studies, worksheets and more.
Even if you are yet to encounter a diﬃcult stakeholder, this eCourse will allow you to reﬁne and expand your communication and problem-solving skills so you are prepared to work with absolutely anyone, now and in the future.
Included in this eCourse:
- 21-page pdf Guidebook
- 4 Explanatory Videos
- 3 Case Study Videos
- 6 Reﬂection Point! Worksheets
The included PDF guidebook will steer you through each of the Four Steps for Engaging Diﬃcult Stakeholders, an original program delivered and written by Fix My Project Chaos.
TIP: You may wish to print the worksheets for easy completion by hand, or for digital use I recommend Adobe Acrobat Pro ‘Tools > Fill & Sign” feature.