Podcast #184: Susan Schwartz – Emotional intelligence

Podcast #184: Susan Schwartz – Emotional intelligence Managers are rarely hired simply because they’re great leaders. Often they’re promoted for their technical skills, regardless of their personal skills – or lack thereof!  We have all had this type of manager. They struggle to build strong, diverse teams and retain good staff because they lack emotional … Continue reading Podcast #184: Susan Schwartz – Emotional intelligence